Meet the Team Committed to Serving You

Chris Cook

CEO and Co-Founder

Chris is motivated by providing cost-effective technical solutions to help organizations run smoothly, efficiently, and stay ahead of the competition. Chris shares a dedication to customer service, attention to detail, and focusing.

Chris has 22 years of technical experience, and is a Microsoft Certified Solutions Expert. He serves on the committee boards for the Riverside Chamber of Commerce and helps international students at UCR. 

Rochelle Romero

Operations Manager

Rochelle joined SystemGo with several years of experience in customer service and organizational skills that make a great fit for project management. She enjoys solving problems and helping clients understand their phone systems. Rochelle received her B.A. in Intercultural Studies from California Baptist University after moving to Riverside. Originally from Montana, she enjoys everything to do with the mountains minus the snow. She enjoys spending time in National Parks, hiking, and drinking coffee with friends.

Ashley Crandall

Office Administrator

Ashley joins us with 10 plus years of customer service experience under her belt. She’s eager, dedicated, and willing to go above and beyond to ensure a positive and welcoming experience for everyone. Her friends and co workers have described her as the life of the party, a hard worker, very random, and can quote most movies at the drop of a hat. When she’s not working she is heavily invested in the youth program at her church, and enjoys spending time with her friends and family dancing and going on adventures.

Sarah Sorto

Office Administrator

Sarah is here to help the office staff get things done right and on time. She loves taking on challenges and learning new things. Sarah joined SystemGo IT with 9 years of Agricultural experience working with turkeys. She has a BS in Biology and a MS in Poultry Science. Outside of work Sarah loves traveling, all things outdoors, and coffee.

Jon Harmon

Telecom Supervisor

With a long background in education and customer service, Jon enjoys helping people find solutions. When not at work, Jon likes to unwind with family, play with his dogs and explore new streams to fish.

Jose Figueroa

Senior Telecom Specialist

Jose graduated from good old UC Riverside back in 2014. He is a Project Manager for the tele communication specialist team by day and an outgoing, thrill seeking, hiker/racquetballer/pasta maker/waterfall chaser/star gazer/adventure seeker by night. His biggest aim in life is becoming a dad. He loves hanging out with his church community any chance he gets, especially at YardHouse!

Brian Valerio

Business Account Manager

Brian is using his 17 years of telecommunications experience to help the One Talk Team grow by leaps and bounds here at SystemGo IT. As part of the Business Development team, he’s dedicated to making sure we provide you with the best solutions that meet your business needs. Most recently, he finished a full stack Data Science and Visualization course at UCSD Extension in San Diego. Brian loves spending time with his family. His favorite places to vacation are Hawaii and Cancun in Mexico. He also collects Funko Pop vinyl figures and is an avid craft beer drinker!

Melia Reynolds

Project Manager

Melia is a dedicated Project Manager of 2 years who obtained her bachelor’s degree in business to expand her knowledgebase. She is obtaining her Project Management Certification (PMP) to ensure the proper project management processes and procedures are always at the forefront of her work. On her free time, she enjoys spending time with family and friends while getting in touch with nature through hiking, camping, and fishing. She is committed to being the best project manager for any project thrown her away!

Nate Padilla

Help Desk Manager

Nate brings nearly a decade of experience in the IT Help Desk sector to the SystemGo Team. Leading our Help Desk, he prioritizes efficiency, devises long-term solutions, and ensures every customer concludes their ticket with a smile. Outside of work, Nate finds joy in brewing beer, exploring culinary delights, and cherishing moments with loved ones.

Brandon Garrison

Technical Engineer

Brandon has only a year in IT experience, but really started to grow a passion for everything tech related during that time. He loves helping people out and troubleshooting tech related issues, leaving people happy when everything is fixed. In his free time he enjoys spending time with his girlfriend or playing videogames with his childhood friends.

Steve Malott

Technical Engineer

I’m a follower of Christ, husband, and father to 3 young men. I have 15 years of MSP experience. I have a passion for woodworking, the outdoors and a good cup of coffee in the morning.

Josh Romero

Technical Engineer

Josh has been working in customer service and technical support for over 9 years. In this time he has developed great communication and troubleshooting skills which he applies to every project he is involved with.

Josh attended Musicians Institute in Hollywood CA where he studied audio engineering and now works freelance engineering and mixing all kinds of music. In his free time he enjoys working on cars, riding his motorcycle and playing drums.

Christian Escherich

Technical Engineer

I have been working in the IT field for over 3 1/2 years and I am currently going to school for my bachelors degree in Cyber Security and Information Assurance. Before my transition into IT I worked in the medical field as an EMT in LA and I worked as a chemist in environmental hazardous waste. I enjoy solving problems and fixing things and I think that is why I find IT so interesting to me since everyday can be something new for me to learn. In my spare time I enjoy building computers/upgrading them or fixing things around the house or going to the gym when I have time and on lazy days I enjoy a good movie with my family.

Matthew Fox

Technical Engineer

Matthew Fox has 11 years of IT experience. He is a devoted husband to Rena and a loving father to his children Maya and Melanie. An avid enthusiast of disc golf, video games, and RPGs like DnD. He is also a keen reader of business and management books, constantly seeking to enhance his knowledge and skills. Professionally, Matthew is committed to excellence, aiming to be an indispensable resource for his clients by delivering unparalleled customer service.

Robert King

Technical Engineer

My name is Robert King I am what you would say a tech geek and have been working in IT since the age of 16 mostly self taught I have worked for a number of smaller companies and non profit organizations and churches. I live in the Pacific NorthWest on the coast and love the ocean. I love to be off grid camping in the RV full self contained with solar power and internet all over the place from mountains to desert and the ocean. My other hobbies involve a passion for aviation and flight simulation along with being an AV engineer in my spare time when I am not in the middle of nowhere.

Michael Maloney

Technical Engineer

Michael is proud to bring his ten years of IT and customer service experience to the SystemGo team. Michael enjoys logical problem solving and actively ensuring technical workspaces are always in a readied stance. Michael is a team player and a customer service fanatic, and makes certain that customer needs are met in a timely and professional manner. Michael holds a Bachelor’s of Arts in Mathematics, with a focus on teaching, from California State University, San Bernardino where he developed his skills in data analysis, mathematical proofs, statistical modeling, and oral communication. Outside of work, Michael enjoys going to museums and natural parks with his daughter. Michael is also an avid cinephile and enjoys reviewing the latest movies as well as catching up with a good book.

JoseAlfredo Larios

Jr. Technical Engineer

Josealfredo was born in California but was raised in Las Vegas for most of his life. In his free time he likes to spend time with family/friends and travel when he can. He also enjoys music of all types and plays acoustic and bass guitar. On the weekends he plays at private events in his Mexican Sierreño Style band named “Esencia Distinta”. He is relatively new to the IT field but has been very eager to learn new things and expand his knowledge; even early on in high school he participated in various Cybersecurity/IT competitions. He hopes to continue to grow and further his career in this field.

Ruby Zapata

Service Coordinator

When I’m not working, I enjoy traveling as much as I can to see my family in Montana. I head bang in many concerts and music festivals that I can attend throughout the year. I love the days when I can go to any beach, set up my tent and be inside with my girlfriend and our pug Reggie watching the sunset. I quiet my mind by creating art in many forms such as working with ceramics, making stickers, and drawing.

Allen Barajas

Service Coordinator

Allen Barajas is a Service Coordinator known for their dedication to learning and helping others. With a passion for connecting with people, they bring a strong sense of commitment to everything they do. Currently pursuing a degree in Cyber Defense at Riverside City College, Allen Barajas plans to transfer to Cal State San Bernardino to further deepen their understanding of computer systems. Outside of work and studies, they express their creativity through music, whether by creating original pieces, performing covers, or leading worship at their church.

Himu Ganguli

Tier 1 Technical Engineer

Originally from NYC and currently soaking up the hiking trails and sunshine of the West Coast, I’m a Technical Engineer at SystemGo IT, an MSP focused on innovative IT solutions. With an MBA geared toward business transformation, I bridge the gap between technical execution and strategic thinking.

My day-to-day involves cloud infrastructure, customer support streamlining, and CRM initiatives—mostly Azure and AWS. Still early in my cloud journey, but always learning and contributing to scalable, smart solutions with a great team.

Dawn Ashley Garcia

Onsite Help Desk Engineer

Having worked in the IT field for 4 years, I’ve developed a passion for not just technical solutions; but the people that drive them. I strive to bring a learning personality into everything I do, and I aim to suit your needs in a swift and skilled manner. Currently I am pursuing a Bachelor’s Degree in Network Engineering and Security at Western Governor’s University to deepen my skill set. Outside of work and school, I love to spend time with my friends and family going on trips across California like Big Bear Lake, Julian and Santa Monica. I also enjoy journaling, creative writing, gaming and taking in nature.

David Brockmeier

Tier 3 Technical Engineer

I grew up around small business, watching my dad run his private medical practice. That experience taught me how to explain complex ideas to people who are experts in their own fields—something I still enjoy today. My professional IT career began in 1996 when I earned my first Microsoft certification at 18. Since then, I’ve held roles from Helpdesk to Head of IT.

I joined SystemGo IT in 2025. I’m excited for the opportunity to take on new challenges and contribute to their client-focused culture, while enjoying more time with my wife and our baby boy.

Luke Jensen

Jr Helpdesk Technician

Currently, Luke is pursuing his associate degree in Cyber Defense and planning on getting his Bachelor’s Degree in Information Systems and Technology. In his free time, he enjoys playing and coaching tennis, video games, and spending time with friends and family. He is looking forward to growing in his role at SystemGo IT.